1. What is the OpenURL link in EndNote?

ECNU Library’s OpenURL address is:

https://UV2DC8SA4U.search.serialssolutions.com

Note: Using OpenURL in EndNote to obtain full text will not directly download the PDF to your computer. It only redirects you to the full-text download page, where you can download it manually.

2. What should I do if I cannot make a reservation for a preserved copy at Minhang Campus Library online?

Please email your student ID, name, book title, mobile number, and  preferred pickup location (Zhongbei or Minhang) to bcb@library.ecnu.edu.cn

3. What should I do if I cannot log in to a database?

a) Try switching to another browser. b) Check whether an alternative access link exists. Go to the E-Resources Navigation page → hover over the database name → click help, and you will see whether an alternative link is provided. c) The help page provides the contact email of the database administrator. You may send screenshots and detailed information for assistance.

4. How can I use the electronic alumni card to enter the library?

Method 1: Open your WeChat payment QR code and scan it at the library entrance gate.

Method 2: Open the “ECNU E-Card” WeChat mini-program.

Username: your alumni card number (copyable from “WeChat Wallet → Alumni Card → My Alumni Card”).

Initial password: last six digits of your ID number (letters replaced with 0).

Scan the campus QR code at the entrance gate.

How to reserve a library seat using an electronic alumni card: open the same WeChat payment QR code or campus code used for entry. Proceed with seat reservation or seat-use functions as instructed.

5. Where should printed master’s and doctoral theses be submitted?

Minhang Campus Library: 2^nd floor of the podium building, Circulation Desk

Putuo Campus Library: 1^st floor, Circulation Desk

6. When accessing CNKI via VPN, you may encounter a “Download Prohibited” notification.

Please follow the instructions provided in the “Solution to the ‘Download Prohibited’ Issue When Accessing CNKI via VPN” for further assistance.

7. How to reserve the Starlight Mini Theater in the main library (Minhang campus)?

The mini-theater is free for all ECNU units and student organizations. Reservation is required; cancellations should be made at least three days in advance.

Contact: Ms. Kong

Phone: 021-54345074

8. How to reserve the exhibition halls at both campuses?

The exhibition halls are free for ECNU units and student groups. Reservation is required; cancellations should be made at least three days in advance.

Minhang Campus: Ms. Zeng (021-54345075)

Putuo: Ms. Hua (021-62232797)

9. Do postdoctoral researchers need to submit their exit reports?

Yes. Submission system: http://202.120.82.200:8800/index.action

10. How to complete self-service clearance (library leaving procedures)?

After completing book returns, passing electronic thesis review, and submitting the printed thesis, log in to the Public Database System, go to Leaving Procedures, and click Library Self-Service Clearance. When the final status shows “Completed”, your library leaving procedures are done.

11. Are confidential theses publicly accessible?

Internal and confidential theses become accessible only after their confidentiality period expires.

12. How to submit a confidential thesis?

For theses classified as secret or confidential by the University Confidentiality Committee, please submit the confidentiality certificate, with a printed copy and the electronic version to the Archives. For theses classified as internal by the Degree Evaluation Committee, please submit the original confidentiality approval form, printed thesis, and insert the scanned approval form into the electronic version before uploading via the thesis submission system.

13. Does the library upload theses to CNKI?

No. The library keeps both printed and electronic copies in accordance with the  University Regulations and provides access only to ECNU users. Therefore, the library does not provide any printed or electronic copies of thesis  to CNKI or any other external institutions.

14. How do graduate students submit electronic master’s/doctoral theses?

Go to the library homepage → Online Services → Thesis Submission → Online Submission. Please read the Submission Guide carefully before uploading.

15. Does interlibrary loan involve copyright issues?

Interlibrary loan materials must strictly comply with the Copyright Law of the People’s Republic of China and other relevant laws and regulations. These materials shall not be used for any purposes beyond personal study or research, nor  be used in any way that infringes upon the legitimate rights and interests of the copyright holders.

16. Can the materials about Hong Kong, Macao, and Taiwan be obtained?

It depends on the specific item. You may request them through the Shanghai Library document delivery service. The specific cost is subject to the Shanghai Library’s document delivery fee, and the processing time is approximately 2 - 4 weeks.

17. Are rare books and ancient collections available through interlibrary loan?

No. Rare and ancient books are not provided through interlibrary loan. Please consult the specific library if you have research needs.

18. Can I enter the library or borrow books without a campus card?

Yes, you can borrow books using the electronic campus card in WeChat Wallet. You may also use facial recognition to enter the library.

19. How can I use library services (e-resources, book reservations, etc.) off-campus?

You need to log in via VPN. Details: https://docs.ecnu.edu.cn/vpn/

20. Can alumni borrow books?

No. The alumni card only allows library entry; it does not support borrowing books or accessing electronic resources.