General Information Desk

1. Search for Answers Independently: FAQs (https://lib.ecnu.edu.cn/207/list.htm)

2. In-person Assistance During Working Hours (Monday - Friday, 8:30 a.m. -11:00 a.m. & 13:30 a.m.- 16:00 a.m., excluding public holidays)

1)Phone: Service Desk Contacts (https://lib.ecnu.edu.cn/fwgwlx/list.htm)

2)On-site Consultation: Circulation desks at both campuses

4)WeChat Consultation

5)Personalized Consultation (appointment required): https://zixun-lib.ecnu.edu.cn/libserv/pages/index/

3. Non-working Hours Assistance (excluding library opening hours and national holidays)

1)Phone Consultation: Minhang Campus (021 - 54344890), Putuo Campus (021 - 62232367)

2)On-site Consultation: Circulation desks at both campuses