Indexing and Citation Retrieval Process

* ECNU faculty and students: submit requests online

Log in to the Document Indexing and Citation Request System and submit your request online (select ECNU Authentication credentials to save your request record for easy future submissions).

ECNU User Guide for Document Indexing and Citation Report Service - May 2025.pdf 

Non-ECNU users: send an email to request

1. Download the “Indexing and Citation Retrieval Request Form (收录引证委托单.doc)”, complete the required information, and email it together with the list of published papers to chaxin@library.ecnu.edu.cn

2. Please check for an automatic reply after request. If none is received, then the email failed – contact the Novelty Search Workstation at 021-62232086 or 021-54344887 for assistance.    

3. Upon receipt, a staff member will be assigned to conduct the retrieval. During the process, the staff may contact the requester for confirmation as needed. Upon completion, a signed and stamped retrieval certificate will be issued.

4. The requester collects the retrieval certificate and pays the service fee.

Locations:

Putuo Campus: Room C103, 1^st Floor, Yifu Library Building

Minhang Campus: Room B212, 2^nd Floor, Library Podium Building

Service Hours: Monday to Friday 8:00 a.m. - 11:15 a.m. / 13:30 p.m. - 16:30 p.m.

Fee Schedule

1. Basic Report Fee: RMB 30 per report for ECNU faculty and students, RMB 50 per report for non-ECNU users

2. Retrieval Fee (charged per item per database):

ECNU faculty and students: RMB 3 per item per database

NonECNU users: RMB 5 per item per database

3. Indexing Fee: RMB 2 per indexing record

4. Citation Fee: RMB 1 per citation record, maximum RMB 100 per article

5. Journal Metrics Retrieval Fee (impact factor, quartile ranking, authoritative journals, etc.): RMB 2 per journal

6. Other Fees: One original report is provided. Additional copies must be requested in advance: RMB 1 per page. If additional copies are requested after issuance, an extra RMB 30 per copy will be charged. SF Express delivery (cash on delivery) is available upon request. Scanned copies are not provided. In special cases, scanning services may be provided at RMB 10 per report; for reports over 10 pages, RMB 1 per page will be charged.

The total fee for each report is the sum of the  six items listed above.

Cancellation during the process: Once the request has been accepted, if the user requests cancellation, the  fees for items already completed must be paid; if  retrieval has been completed,  full fee is required.

Bank Transfer Information

Account Name: East China Normal University

Account Number: 1001247209026260113

Bank: Shanghai Jinshajiang Road Branch, ICBC

Bank Code: 102290024724

Transfer Note: Retrieval Fee + Name

Billing information must correspond with the transfer details. Invoices under a unit’s letterhead can only be issued for non-ECNU public-to-public transfers.